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Workers’ Compensation: A Manual for Workers’ Advocates (IAVGO & CLEO)

 

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 IAVGO is a charitable not-for-profit community-based legal clinic that has provided free legal services to injured workers in Ontario since 1975. We are funded by Legal Aid Ontario. IAVGO operates Advocates for Injured Workers, a student legal aid clinic.

How you can reach us:

Phone: 416-924-6477
Fax: 416-924-2472
Toll-free in Ontario: 1-877-230-6311
Toll-free in Canada for Migrant Workers: 1-866-521-8535
Mail: 55 University Ave., 15th Floor, Toronto, ON  M5J 2H7

Important information about COVID-19:

In response to the spread of the Coronavirus disease (COVID-19), IAVGO has altered our service delivery approach.

We will continue to provide intake, respond to new inquiries, and provide services to ongoing clients. However, to ensure the health and safety of IAVGO staff, clients, and others, until further notice, intake appointments will be conducted over the telephone and not in person. Emergencies will be assessed on a case by case basis.  We ask that people not visit our office, but contact us by telephone (416-924-6477 – AIW: 416-924-4385 – Toll Free: 1-877-230-6311). Please note that we currently do a large portion of our client work on the phone, due to our provincial mandate. As a result, the quality of service will not diminish during this time.

We are also postponing in-person public legal education and outreach meetings.  We will be in touch with workers to advise as soon as the meetings can resume.

As the situation surrounding COVID-19 is rapidly changing, we will alter our approach as required. We will approach all decisions thoughtfully, taking into account advice from public health authorities, based on the best evidence available.  We are committed to continuing to provide injured workers with high-quality services and hope to resume our regular practices as soon as it is safe to do so.

New Inquiries

We take new inquiries for legal help during our regular office hours. We do not take new inquiries by email, so please call us. See ‘About Us’ for more information.

Office Hours

Monday, Tuesday, Thursday and Friday
8:30am – 4:30pm

Wednesday
8:30am – 1pm 

Scent-free Environment

IAVGO is a scent-free environment so please avoid wearing scents or fragrances when coming to our office.

Statement of Principles

All IAVGO staff are proud to stand by the following principles:

  • A recognition of the diversity of the Ontario public;
  • A recognition that the Law Society is committed to inclusive legal workplaces in Ontario, a reduction of barriers created by racism, unconscious bias and discrimination and better representation of Indigenous  and racialized licensees in the legal professions in all legal workplaces and at all levels of seniority;
  • Our special responsibility as members of the legal profession to protect the dignity of all individuals, and to respect human rights laws in force in Ontario;
  • A commitment to  advance  reconciliation, acknowledging that we are collectively responsible to support improved relationships between Indigenous and non-Indigenous peoples in Ontario and Canada; and,
  • An acknowledgement of our obligations to promote equality, diversity and inclusion generally and in our behaviour towards colleagues, employees, clients and the public.               ——David Arruda, Belia Berrocal, Mary DiNucci, Dora Chan, Ivana Petricone, Jessica Ponting, Rita De Fazio and Sang-Hun Mun

This website has general information only since laws and policies may change and vary. If you have a problem with your WSIB claim, please call us for an appointment.

IAVGO is a member of the Association of Community Legal Clinics of Ontario (ACLCO).

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